I have Ableton Live 9.1.1 running on OS X High Sierra 10.13.4 using a 2012 macbook pro and Ableton keeps crashing whenever I attempt to load samples into instruments. Ableton does not open when clicking directly on the app once a crash occurs, I must either restart the computer or right click Ableton in the applications folder show package contents and open using Terminal. I noticed that Bus error 10 comes up in the Terminal report but dont know if it is significant. Can anybody help I downloaded EtreCheck and got this report :

Mar 20, 2013  Sylenth 64bit crashing ableton 9 Gearslutz is part-supported by our visitors. When you buy products through links across our site, we may earn an affiliate commission.

EtreCheck version: 4.1.4 (4A203)

Report generated: 2018-04-10 01:16:16

Download EtreCheck from https://etrecheck.com

Runtime: 7:45

Performance: Below Average

Problem: Apps are crashing

Description:

Ableton crashes when trying to load samples into instruments and various other random times

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Adware - Adware detected.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

High battery cycle count - Your battery may be losing capacity.

Apps crashing - There have been numerous app crashes.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

Corrupt hosts file - Hosts file is corrupt.

Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,1

1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core

8 RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600
ok

BANK 1/DIMM0

4 GB DDR3 1600
ok

Battery: Health = Replace Soon - Cycle count = 1218

Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1440 x 900

NVIDIA GeForce GT 650M - VRAM: 512 MB

Drives:

disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - Macintosh HD (Journaled HFS+) 498.88 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:

disk1 - Macintosh HD 498.88 GB (91.46 GB free)

Journaled HFS+

Mount point: /

Encrypted

Network:

Interface usbmodem1d112: SAMSUNG_Android

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

4 IPv6 addresses

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 42.26 GB available

System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About an hour

System Load: 5.46 (1 min ago) 2.34 (5 min ago) 1.84 (15 min ago)

Configuration Files:

/etc/hosts - Count: 57 - Corrupt!

Security:

System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection
Enabled

Adware:

Launchd: ~/Library/LaunchAgents/com.appart.AppArt.plist

Executable: ~/Library/Application Support/AppPolicy/AppArt -i -c 692858 -isn 3CF5222D-66E8-4405-8FC9-292EE725A5C8

Reason: Adware pattern match

Launchd: ~/Library/LaunchAgents/com.applicationstats.AppStats.plist

Executable: ~/Library/Application Support/Spigot/AppStats --protect

Reason: Adware name match

Unsigned Files:

Launchd: /Library/LaunchAgents/com.epson.ews.launcher.plist

Executable: /Applications/Epson Software/Epson Web Support.app/Contents/MacOS/Epson Web Support -NAV:AGNT

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.m-audio.fasttrackpro.helper.plist

Executable: /Library/PreferencePanes/M-AudioFastTrackPro.prefPane/Contents/Resources/Launch dDaemon start

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist

Executable: /bin/bash -c if [[ ! -e '/Applications/DivX/DivX Preferences.app' ]] ; then open '/Library/Application Support/DivX/Uninstall DivX for Mac.app'; fi

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist

Executable: /bin/bash -c if [[ ! -e '/Applications/DivX Player.app' ]] ; then open '/Library/Application Support/DivX/Uninstall DivX for Mac.app'; fi

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.waves.daemon.SoundGridProtocolService.plist

Executable: /System/Library/Extensions/SoundGrid.kext/Contents/MacOS/SGProtocolService runasservice

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist

Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist

Executable: /bin/bash -c if [[ ! -e '/Applications/DivX Converter.app' ]] ; then open '/Library/Application Support/DivX/Uninstall DivX for Mac.app'; fi

Details: Exact match found in the whitelist - probably OK

Kernel Extensions:

/Library/Extensions

[Loaded] Soundflower.kext (2.0b2 - SDK 10.10)

/System/Library/Extensions

[Not Loaded] M-AudioFastTrackPro.kext (1.9.4 - SDK 10.7)

[Not Loaded] Pen Tablet.kext (Pen Tablet 5.3.2-2 - SDK 10.8)

[Loaded] SoundGrid.kext (2.0.0)

[Not Loaded] CmUSBMassStorage.kext (1.0.7)

System Launch Agents:

[Not Loaded]
9 Apple tasks

[Loaded]171 Apple tasks

[Running] 111 Apple tasks

[Other] 2 Apple tasks

System Launch Daemons:

[Not Loaded]
35 Apple tasks

[Loaded]185 Apple tasks

[Running] 115 Apple tasks

[Other] One Apple task

Launch Agents:

[Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist (? 2ff475b9
- installed 2014-08-11)

[Running]com.wacom.pentablet.plist (? ace6eaba
- installed 2012-12-12)

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-12)

[Loaded] com.divx.dms.agent.plist (? bf9bdaf7
- installed 2017-07-04)

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062
- installed 2018-02-23)

[Loaded] com.divx.update.agent.plist (DivX, LLC - installed 2017-06-14)

[Running]com.m-audio.fasttrackpro.helper.plist (? f7e729e6
- installed 2014-11-17)

[Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist (? 5fd02013
- installed 2014-08-11)

[Loaded] com.divx.uninstall.converter.plist (? 9e90dee7
- installed 2017-12-01)

[Loaded] com.divx.uninstall.preferences.plist (? 1cd1d81c
- installed 2017-12-01)

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)

[Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist (? 75cd1866
- installed 2014-08-11)

[Loaded] com.divx.uninstall.player.plist (? 664f994d
- installed 2017-12-01)

[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)

[Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist (? fc8634a3
- installed 2014-08-11)

[Loaded] com.oracle.java.Java-Updater.plist (? 8bc469ed
- installed 2017-12-20)

[Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2016-07-27)

[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Loaded] com.epson.ews.launcher.plist (? d9ab2448
- installed 2011-01-26)

Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-12)

[Loaded] com.adobe.SwitchBoard.plist (? 856489a3
- installed 2012-11-10)

[Other]com.adobe.fpsaud.plist (? 2afb3af7
- installed 2016-05-09)

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e
- installed 2011-03-10)

[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2
- installed 2017-12-20)

[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-31)

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05)

[Running]com.waves.daemon.SoundGridProtocolService.plist (? 409479c3
- installed 2011-01-19)

User Launch Agents:

[Running]com.applicationstats.AppStats.plist (Adware - installed 2016-12-27)

[Running]com.spotify.webhelper.plist (? 0
- installed 2013-11-06)

[Other]com.google.keystone.agent.plist (? 0
- installed )

[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)

[Other]com.google.GoogleContactSyncAgent.plist (? 0
- installed )

[Other]com.apple.CSConfigDotMacCert-itsonyajackett@me.com-SharedServices.Agent.plist (? 0
- installed )

[Loaded] com.bittorrent.BitTorrent.plist (BitTorrent, Inc - installed 2016-03-17)

[Loaded] com.facebook.videochat.ashleywhyles.plist (Apple, Inc. - installed 2017-12-10)

[Running]com.iobit.MacBoosterMini.plist (Apperience Corporation - installed 2015-07-13)

[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)

[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0
- installed 2018-02-23)

[Running]com.appart.AppArt.plist (Adware - installed 2016-09-04)

[Loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (Adobe Systems, Inc. - installed 2017-11-01)

User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-03-30)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Backup and Sync Application (Google, Inc.

(/Applications/Backup and Sync.app)

Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)

WacomNetscape: 2.1.0-1 (installed 2012-12-12)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2012-12-12)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2017-03-29)

FlashPlayer-10.6: 21.0.0.242 (installed 2016-06-13)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-23)

DivX Web Player: 3.8.5.2 (installed 2017-08-07)

QuickTime Plugin: 7.7.3 (installed 2018-04-09)

Flash Player: 21.0.0.242 (installed 2016-06-13)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

SharePointBrowserPlugin: 14.7.7 (installed 2018-01-13)

AdobePDFViewer: 18.011.20038 (installed 2018-02-23)

Silverlight: 5.1.20125.0 (installed 2017-10-21)

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-02-03)

Ableton 7 Keeps Crashing Mac Os

User Internet Plug-ins:

ConduitNPAPIPlugin: 1.0 (installed 2013-09-18)

Google Earth Web Plug-in: Unknown (installed 2013-07-11)

Safari Extensions:

searchExt.safariextz - Conduit - http://www.conduit.com/privacy/ConduitApplicationPrivacy.aspx (installed 2013-05-19)

BestResults.safariextz - Cristian Negoita - http://www.extensionsweb.com (installed 2016-03-12)

OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2012-11-03)

3rd Party Preference Panes:

Flash Player (installed 2016-05-09)

Java (installed 2018-02-03)

M-AudioFastTrackPro (installed 2014-11-17)

MacFUSE (installed 2013-08-22)

NTFS-3G (installed 2010-10-11)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Vst Crashing Ableton

Process (count)Source% of CPU

Google Chrome Helper (11)
Google, Inc. 10

Google ChromeGoogle, Inc.9

kernel_taskApple 6

sandboxd Apple 6

WindowServer Apple 5

Top Processes by Memory:

Process (count)SourceRAM usage

Google Chrome Helper (11)
Google, Inc.1.98 GB

Ableton Live 7

kernel_taskApple804 MB

mdworker (15)Apple358 MB

Google ChromeGoogle, Inc. 281 MB

mds_stores Apple200 MB

Top Processes by Network Use:

Process SourceInput
Output

mDNSResponder
Apple296 KB
40 KB

apsdApple 38 KB
67 KB

netbiosdApple6 KB4 KB

SystemUIServer
Apple 0 B64 B

Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)

Google Chrome Helper (11)
Google, Inc.
6

WindowServer Apple 5

Google ChromeGoogle, Inc.
2

Backup and SyncGoogle, Inc.
0

launchdApple 0

Virtual Memory Information:

Available RAM2.14 GB

Free RAM 35 MB

Used RAM 5.86 GB

Cached files 2.11 GB

Swap Used74 MB

Clean up:

~****************************************************************t@m************ *******************t

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert

Executable not found

~/Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist

/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resourc es/gconsync

Executable not found

~/Library/LaunchAgents/com.google.keystone.agent.plist

/Users/[redacted]/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundl e/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftware UpdateAgent

Executable not found

Diagnostics Information (past 7 days):

2018-04-09 23:57:18 coreaudiod Crash (once)

abort() called

*** error for object 0x7fdf8ee39988: pointer being freed was not allocated

2018-04-09 23:29:41 AAM Updates Notifier.app Crash (once)

Ableton 7 Keeps Crashing Machine

2018-04-09 15:00:05 PenTabletDriver.app Crash (once)

Ableton Live 10 Not Responding

objc_msgSend() selector name: _primitiveCharacterRangeForGlyphRange:

End of report

MacBook Pro, macOS High Sierra (10.13.4)

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